A repair should explain the sticking point
A scrape near the floor, a catch between sections and a door that leans as it moves are different observations. Report where the trouble occurs without cycling the door again to demonstrate it. The assessment should check the surrounding hardware as well as the spot that appears damaged; replacing the most visible part may leave the cause unresolved.
Know when a repair becomes a replacement project
If the assessment leads to replacement sections or a complete assembly, ask for the revised scope before work proceeds. Lantana’s building resources specifically identify garage-door projects, so a change from minor servicing to installation also needs the applicable approval responsibilities clarified.
Your questions
Can a sticking door be freed by increasing opener force?
No. Increased force is not an appropriate way to overcome a mechanical obstruction or a damaged assembly. Stop use and arrange assessment.
Will the quote distinguish necessary and optional work?
Ask for the failed component, proposed repair and optional improvements to be itemized. You should understand what restores operation and what changes appearance or convenience.
