Make the first service description specific
Tell us whether the door is closed, partly open or unable to move, and whether a vehicle is inside. Keep clear of an unstable door instead of operating it for a demonstration. For a planned upgrade, describe the opening and which parts of the current appearance or access routine you want to preserve.
Agree on the full scope before ordering
South Bay publishes building permit applications, requirements and related forms on its Doing Business page. Use the current resources for the actual property and work. A replacement proposal should distinguish the door, operator, removal and any additional opening work, with the responsible party identified for required project documents.
Your questions
Can a replacement quote omit the old-door removal?
Quotes vary. Ask whether removal and disposal are included so the comparison covers the complete installation rather than just the new product.
What should I do if the door is hanging unevenly?
Keep people away and avoid using the opener or release. Report its position and have the assembly safely assessed.
