Explain access without forcing movement
Tell us the present door position and whether another entrance is available. An unstable partly open door should not be pulled down or propped up for the visit. Keep the opening clear and explain which access limitations affect the household so the assessment can be planned safely.
Keep authorization available
A repair finding can lead to more than one option. Identify the person who will approve the work and ask how any change from the initial scope will be explained. If the job becomes a permitted replacement, coordinate Tequesta’s inspection requirements separately from the repair appointment.
Your questions
Should I disconnect the opener on a stuck-open door?
Do not release or handle an unstable door. The condition and safe securing method need professional assessment.
Can a neighbor approve work for an absent owner?
Only within the authority the owner has actually given. Confirm the approval arrangement before the visit to avoid an unexpected decision at the property.



